The Right Channel for Every Question
uswaterparkguide.org/ is an editorial guide. We cannot sell tickets, change a park's prices, take bookings, or handle a complaint about a park. This page explains exactly what we can help with, what we cannot, and where to send each kind of question.
At a park: alert the nearest lifeguard and call 911.
Suspected poisoning (pool chemicals): Poison Control 1-800-222-1222 (24/7, free).
Open-water / waterfront marine emergency: U.S. Coast Guard on VHF Channel 16.
Mental health crisis: 988 Suicide and Crisis Lifeline (call or text, 24/7, free).
What We Can Help With
- Corrections to any park name, address, phone number, season, hours, pricing, attraction, or ownership detail on the site
- Reports of broken links to a park’s official site — top-priority correction queue
- Reports of park phone numbers that no longer answer or route correctly
- Notification of a park changing ownership, closing, or rebranding
- State privacy-rights requests (CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, etc.)
- Cookie preferences and consent queries
- Accessibility issues and reports of barriers using assistive technology
- DMCA / copyright takedown notices under 17 U.S.C. §512
- Press queries about the site, methodology, or editorial decisions
- General feedback about a park guide
What We Cannot Help With
- Selling tickets, taking bookings, or changing a park’s prices — use the park’s own official site
- Refunds, lost property, or complaints about a visit — contact the park or operator
- Reporting a safety hazard at a park — alert park staff/lifeguards on site; for serious matters contact the CPSC or your state/county health department
- A water-quality concern — your state or county health department
- Legal advice on an injury or billing dispute — consult an attorney in your state
- Paid placement or “preferred listings” — we do not accept these
Channels and Response Targets
Broken link / dead phone
A link to a park’s official site did not work, or the park phone number shown does not answer or routes incorrectly.
Email: info@uswaterparkguide.org
Subject: “Broken link” or “Phone error”
Include: page URL + park + the issue
Major price / season / ownership change
A park has changed pricing, season, or ownership, or has closed, and we show the old details.
Email: info@uswaterparkguide.org
Subject: “Park change”
Include: page URL + new detail + source
General correction
Wrong address, attraction, height rule, or any other content error.
Email: info@uswaterparkguide.org
Subject: “Correction”
State privacy-rights request
Access, delete, correct, portability, opt-out under CCPA/CPRA, VCDPA, CTDPA, CPA, UCPA, TDPSA, OCPA, or similar.
Email: info@uswaterparkguide.org
Subject: “Privacy rights request”
Include: state of residence + the right
Accessibility
A page or feature is hard or impossible to use with your assistive technology.
Email: info@uswaterparkguide.org
Subject: “Accessibility issue”
Include: page URL + AT used + what went wrong
DMCA takedown
Takedown notice or counter-notice under 17 U.S.C. §512.
Email: info@uswaterparkguide.org
Subject: “DMCA notice”
Cookie settings
Change your cookie preferences or ask about specific tracking technologies.
Email: info@uswaterparkguide.org
Subject: “Cookie query”
Press and media
Background, comment, or interview request.
Email: info@uswaterparkguide.org
Subject: “Press inquiry”
Include: outlet + deadline + topic
Where to Send Things We Cannot Handle
| If you have… | Send it to |
|---|---|
| A life-threatening emergency at a park | The nearest lifeguard and 911 |
| Suspected poisoning (pool chemicals) | Poison Control 1-800-222-1222 (24/7, free) |
| An open-water / waterfront marine emergency | U.S. Coast Guard on VHF Channel 16 |
| Mental health crisis | 988 Suicide and Crisis Lifeline (call or text) |
| Tickets, bookings, refunds, lost property | The park or operator directly |
| A pool-safety / entrapment product concern | The U.S. Consumer Product Safety Commission at cpsc.gov |
| A water-quality concern | Your state or county health department |
| A deceptive-practice or billing concern | Your state Attorney General; the BBB at bbb.org; the FTC at reportfraud.ftc.gov |
| A privacy complaint | Your state Attorney General; in California, the CPPA at cppa.ca.gov |
What We Need in Your Email
- Page URL the issue is about (full URL from your address bar)
- Brief description of what is wrong or what you are requesting
- For broken links: the park + the link that did not work + what happened
- For park-change reports: the new detail + a link to the source
- For state privacy-rights requests: state of residence + which right
- For accessibility issues: assistive technology + browser
- For DMCA notices: the six required elements under 17 U.S.C. §512(c)(3)
Do not send Social Security number, payment-card data, or any booking credential. We do not need it and cannot help with ticketing matters.
Postal Mail
If you must send postal mail, please use the email address first to agree the appropriate handling. We do not publish a postal address for routine correspondence to limit physical-mail abuse and to encourage faster electronic handling.
Have an Issue or Correction?
Email info@uswaterparkguide.org with a clear subject line. For emergencies at a park, alert a lifeguard and dial 911.
📧 info@uswaterparkguide.org